e/Remote Service Software

Information
has gloss	eng: Remote Service Software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It’s a secure, auditable gateway for service teams to troubleshoot problems, perform proactive maintenance, assist with user operations and monitor performance. This technology is typically implemented in mission-critical environments like hospitals or IT data centers – where equipment downtime is intolerable.
lexicalization	eng: Remote Service Software
instance of	e/Technology systems